Thursday 28 August 2014

Keep Calm and Shout Slowly

...aka the English Approach to Talking to Foreigners.
I've been delivering workshops on working with Non-Native English Speakers recently, and of course I've highlighted the above typical behaviour as something we shouldn't do. Someone asked why we shouldn't - he thought speaking loudly and slowly was the best way of getting a message across clearly. But as anyone who has ever experienced this phenomenon in English (or in my case, Turkish) knows, this isn't the case - and it's not necessarily a problem for the language learner, but for the attitude of then speaker.
Here's why - or at least, my take on it.
Let's start with the person speaking loudly and slowly. What do we generally associate a raised voice with? I'd suggest anger, frustration, warning and reproach, or getting someone to do our bidding. Who do we raise our voices at? Well, it may be someone who has angered us. I think the act of raising volume is a deeply engrained evolutionary trait, one that originally served as a way of drawing attention, warning manger, etc.
But who else do we speak loudly and slowly to? Children, the elderly and the infirm - and also foreigners. It's remarkable, actually, that there is a built in tendency to use the same tone of voice to all the aforementioned. It's as if we associate all the above with some kind of infirmity or weakness. In the case of a language learner, it's a linguistic weakness.
Now here's my suggestion: because people tend to talk loudly and slowly to foreigners, and because talking loudly has a deep association with showing strength, being angry, giving warnings etc, there is a tendency in the speaker to assume the listener is in some way inferior. Think about the number of times you've heard the phrase 'stupid bloody foreigner' or similar. I'd suggest that this attitude arises from a simple feedback loop: because the speaker has raised bis or her voice, the or she assumes on some basic mental level that they are angry or irritated , and this colours the speaker's attitude towards the listener.
So, my advice?
DON'T. SPEAK.LOUDLY.  AND.  .SLOOWWLY.
:)

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